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Grievance Handling Skills

Develop the Skills and the Confidence to Investigate, Prepare and to Persuade the other side to Achieve Mutual Resolutions.

The grievance procedure is a powerful tool for the enforcement of collective bargaining agreements in defending workers’ rights and for ensuring stability for both labor and management.

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In this fast-paced, fun and provocative Saturday/Sunday Summer class on the Trade Tech campus, veteran arbitrator, Lou Zigman, will lead everyone through the various steps and stages of the grievance process for the purpose of RESOLVING grievances.